Do you deliver across India and how long does delivery take?
Yes, we deliver across India, in both urban and rural areas. Orders are usually processed within 1 to 2 business days, and standard delivery generally takes 3 to 7 business days depending on your location.
Is shipping free?
Shipping is free on orders above a certain amount. For smaller orders a nominal shipping fee may apply, and it is always shown clearly at checkout before you pay.
Can I pay with Cash on Delivery?
Yes, Cash on Delivery is available, so you can pay when your order arrives. Online checkout is also SSL encrypted for secure payments.
How can I track my order?
After your order ships you receive a tracking number along with your shipping confirmation, which you can use to follow the status of your parcel online.
Can I cancel my order?
You can cancel your order within 24 hours of placing it. Contact our customer support team by email or phone with your order details and we will start the cancellation and refund process.
What if I receive a damaged or wrong product, and how long do refunds take?
Contact us within 7 days of receiving your order. We may ask for photos to check the issue. Once a refund is approved it is processed within 7 to 14 business days to the original payment method.
Are your products lab tested and approved by Ayurvedic experts?
Our herbs are sourced directly and tested by third-party labs for purity and heavy metals, and our formulations are approved by more than 10 certified Ayurvedic Vaidyas and doctors.
Is the packaging discreet?
Yes, orders are shipped in discreet packaging with discreet billing, so your privacy is protected.
Can I talk to an Ayurvedic expert before buying?
Yes, we offer a free consultation. Use the Talk to Expert page to speak with an Ayurvedic expert about your health concern, or write to support@aarogyajeevanam.in.
